IntroductionWelcome to the Good Company Events LLC (“Agency” or “Good Company”) website and services for culinary, beverage, event, and related hospitality services (collectively, the “Services”). These Terms of Service (the “Agreement”) apply to any individual or entity (“Client”) that requests, books, contracts for, or receives Services from Good Company, whether such Services are booked through the Good Company website, via email, phone, text message, invoice, proposal, referral, or any other means.
By submitting an inquiry, requesting Services, approving a proposal or estimate, submitting payment, or permitting Services to be performed, Client agrees to be bound by this Agreement.
Definitions of Terms UsedFor the purposes of these Terms of Service:
- "We," "Us," "Our" refers to the Good Company LLC which is the agency providing the professional chef and bartending services.
- "You," "Your," "Client" refers to the individual or entity using the website, sending inquiries, and/or booking services through Good Company LLC.
- "Talent" refers to the independent contractors (e.g., private chefs, bartenders) whose profiles are listed on the website and who provide services through Good Company LLC.
- "Service" refers to the professional chef and bartending services offered by Good Company, as outlined in these Terms of Service.
- "Website" refers to the online platform operated by Good Company LLC to showcase services, manage bookings, and provide information to Clients.
1.
Services Provided- The Service provided by Good Company shall include professional event services, including, but not limited to bartending and/or private chef services, or equipment rental as specified in the Client’s booking confirmation.
- The specific details of the Service, including but not limited to the type of service, date, time, and location, will be outlined in the booking confirmation provided to the Client at the time of booking.
- The Client acknowledges and agrees that all services are subject to availability and contingent upon the terms outlined in these Terms of Service.
2. Use of Services- Agency provides a platform for clients to view listings and profiles of third-party professional chefs and bartenders (“Talent”) and to negotiate and complete transactions for event services. All profiles and materials are the responsibility of the Talent from whom they originated. The business is not responsible for the accuracy of profiles and disclaims any liability arising from their use.
3. Client Responsibilities- Venue Access: The Client is responsible for ensuring that Good Company and its Talent have timely and adequate access to the venue and all necessary facilities required to perform the agreed-upon services. This includes, but is not limited to, providing access to kitchen areas, preparation spaces, and any additional areas specified during the booking process. Any delays or obstructions to venue access that impact the Talent’s ability to perform their duties may result in additional charges or cancellation of the Service without refund.
- Compliance: The Client must ensure that the venue complies with all applicable health and safety regulations, including but not limited to fire codes, sanitation requirements, and local ordinances. The Client acknowledges that failure to provide a venue that meets these standards may result in the cancellation of the Service without refund. Good Company and its Talent reserve the right to refuse to perform services if the venue poses a risk to health, safety, or legality.
- Equipment and Ingredients: The Client is responsible for supplying all equipment, tools, or ingredients required for the Service as specified by Good Company during the booking process or subsequent communications. This may include kitchen appliances, utensils, serving items, or specific food and beverage items needed for the event. Any failure to provide the necessary items as outlined may result in delays, modifications to the Service, or additional charges. The Client is not responsible for supplying any ingredients for the Service. However, in cases where a last-minute procurement is required (e.g., ice or other essential items), the Agency or Talent may purchase the necessary items, and the Client agrees to reimburse those costs. Failure to provide timely reimbursement may result in additional charges or delays in Service.
- Acknowledgement of Talent’s Right to Refuse Service: The Client acknowledges and agrees that the Talent is obligated to comply with all applicable dram shop laws and regulations, including but not limited to refraining from serving alcohol to minors, visibly intoxicated individuals, or in any situation where doing so may violate the law. The Client further acknowledges that the Talent reserves the right to refuse service of alcohol to any individual if the Talent determines, in their sole discretion, that serving such individual would violate dram shop laws or pose a risk of legal liability. This right to refuse service shall not be considered a breach of any agreement or obligation by the Talent, and the Client agrees to indemnify and hold harmless the Talent and the Agency from any claims or disputes arising from such refusal.
- Furnishing Alcohol: The Client is responsible for purchasing and providing all alcohol for the event, in accordance with state and local liquor laws. The Client will be provided with a shopping cart link from a reputable beverage delivery company containing all necessary liquor and related purchases for the event. The Client is responsible for paying for the items in the shopping cart and ensuring that the alcohol is delivered at least 24 hours prior to the event. The Client may elect to furnish alcohol by their own means for the event under the direction of the Agency.
Acknowledgment of Talent's Right to Refuse Service- The Client acknowledges and agrees that the Talent is obligated to comply with all applicable dram shop laws and regulations, including but not limited to refraining from serving alcohol to minors, visibly intoxicated individuals, or in any situation where doing so may violate the law.
- The Client further acknowledges that the Talent reserves the right to refuse service of alcohol to any individual if the Talent determines, in their sole discretion, that serving such individual would violate dram shop laws or pose a risk of legal liability. This right to refuse service shall not be considered a breach of any agreement or obligation by the Talent, and the Client agrees to indemnify and hold harmless the Talent and the Agency from any claims or disputes arising from such refusal.
4. Payment Terms- Total Fee: The total fee for the Service provided by the Agency will be clearly outlined in the Client’s booking confirmation. This fee encompasses all agreed-upon services, including but not limited to professional chef or bartending services, administrative costs, and any additional charges disclosed during the booking process. The Client acknowledges that the total fee is based on the details provided at the time of booking, such as the number of guests, duration of service, and any specific requirements. Any changes to these details after booking may result in an adjustment to the total fee, which will be communicated to the Client in advance as soon as realistically and commercially possible. Full payment of the total fee is required in accordance with the payment terms outlined in this agreement to confirm and secure the booking. Failure to adhere to these terms may result in cancellation of the Service.
- Deposit: The Client is required to provide a 50% deposit of the total quoted fee within 48 hours of Good Company sending the proposal or quote to secure the Service for the Event. During this 48-hour period, the event and talent schedules are reserved exclusively for the Client. If the deposit is not received within this timeframe, Good Company reserves the right to invalidate the proposal or quote, and the reservation will no longer be guaranteed.
- Balance: The balance on the original quote is due within five calendar days after the event. Any last-minute services added to the event will also be due within five calendar days after the event. If such last-minute services are posted three calendar days or more after the event, the balance for these services will be due within 48 hours of posting.
- Payment Method: All payments due under this Agreement shall be made using the online payment link provided by the Agency, which accepts ACH payments, and credit/debit cards. In certain cases, payments may also be made via Venmo or Zelle, as mutually agreed, to minimize processing fees. The Client is responsible for ensuring payments are made in accordance with the payment schedule outlined in this Agreement. Payments shall be deemed received only when cleared and available in the receiving party’s designated account. Any gratuities or tips may be paid using any method preferred by the Client, including cash, Venmo, or Zelle. Any fees associated with the chosen method of payment shall be borne by the paying party unless otherwise agreed in writing.
- Non-Payment: Failure to pay the remaining balance within the specified time frame may result in additional late fees or collection actions. The Client agrees to reimburse the Agency for any costs, including legal fees, incurred in recovering overdue payments.
- Invoicing: Talent will submit their quote to the Agency prior to the Agency providing the total cost to the Client. This quote will serve as the initial invoice for payment purposes. After the event, Talent will only submit an additional Invoice to the Agency if they are asked to stay longer, perform additional services, or make purchases outside of the original scope of work. The Agency will facilitate payment from the Client directly to the Talent based on the terms outlined in this Agreement.
- Last-Minute Services: The Client further understands and agrees that any last-minute or emergency needs procured by the Agency or Talent to ensure the event's success will result in additional charges. The Agency will invoice the Client for such costs and include a 20% service charge on the total amount of these emergency expenses. "Last-minute" refers to any requests, changes, or needs that arise within 24 hours prior to the scheduled event or during the event itself, requiring immediate action or procurement by the Agency or Talent.
5. Cancellation PolicyThe deposit is non-refundable. If the full balance of the invoice is paid prior to the event, and the Client wishes to cancel more than 24 hours before the event start time, the Client will receive a 50% refund of the total balance. If the Client cancels less than 24 hours before the start time of the event or during the event, for any reason, they are required to pay the full balance of the invoice.
6. Limitation of Liability- The Agency is not responsible for any damage, loss, or injury, whether to persons or property, that occurs during or as a result of the event. This includes, but is not limited to, any accidents, injuries, or damages caused by the Client, the Client’s guests, or third-party vendors involved in the event. The Client acknowledges and accepts full responsibility for the safety and conduct of all attendees and participants.
- The Client agrees to indemnify, defend, and hold the Agency, its officers, employees, contractors, and agents harmless from any and all claims, liabilities, damages, costs, and expenses (including reasonable attorney’s fees) arising from or related to:
1) Any acts, omissions, or negligence of the Client, their guests, or any third party engaged by the Client;
2) Any failure by the Client to comply with applicable laws, regulations, or venue policies;
3) Any claims related to the provision of alcohol at the event, including but not limited to claims arising from the actions of intoxicated guests.
- This indemnification obligation extends to all claims, whether they arise before, during, or after the event, and includes claims related to the actions of the Talent or other third parties hired by the Agency, except in cases of gross negligence or intentional misconduct by the Agency.
7. Independent Contractors- All independent contractors (i.e., private chefs, bartenders, etc.) are referred to as "Talent" in this document.
- The Talent provided by the Agency are independent contractors. They are not employees of the Agency.
- The Agency agrees that the Talent will perform the services independently, without direct supervision or control from the Agency, except as specified in this document.
- The services provided by the Talent are not part of the usual course of the Agency's business operations and are provided as a separate, independent service.
- The Talent is engaged in an independently established trade, occupation, or business of the same nature as that involved in the work performed.
- The Agency and the Talent mutually agree that the Talent meets the criteria of the ABC test for independent contractors as defined by California law.
8. Zero Tolerance Policy for Drug and Alcohol Use- The Agency has a zero-tolerance policy for drug and alcohol use. The Talent provided by the Agency shall not use, be under the influence of, or possess drugs or alcohol while performing duties for the Agency.
- If any Talent is found to be under the influence of drugs or alcohol while performing duties, it will lead to immediate termination of their services.
- This policy is in accordance with state and federal laws regarding drug and alcohol use.
9. Insurance- The Agency ensures that all Talent providing services for the Client maintains appropriate general liability insurance coverage as required for the performance of their duties. This insurance is intended to provide protection against claims for bodily injury, property damage, or other incidents that may arise during the event due to the Talent’s actions or negligence.
- While the Agency takes reasonable steps to verify that the Talent has active and adequate general liability insurance, the Client acknowledges that the Agency itself does not provide insurance coverage for the event or for the actions of the Client, their guests, or any third-party vendors.
- It is strongly recommended that the Client, where applicable, secure additional event insurance to protect against unforeseen circumstances or liabilities not covered by the Talent’s general liability insurance. The Agency is not responsible for any claims or losses exceeding the limits of the Talent’s insurance policy.
10. Use of Images and Videos- The Client agrees that the Agency and/or the Talent reserve the right to capture and use images or videos of the Talent during the performance of services for promotional and advertising purposes. This includes, but is not limited to, use on the Agency’s or Talent’s own website, social media platforms, online advertisements, brochures, and other print or digital marketing materials.
- The Client further acknowledges and agrees that such images or videos may feature elements of the event, such as the venue, setup, or service activities, provided that they are presented in a professional and tasteful manner. The Agency and Talent will take reasonable steps to avoid the inclusion of any identifiable personal information of the Client or their guests without prior written consent.
- By engaging the Agency’s services, the Client grants the Agency and Talent a perpetual, royalty-free, and irrevocable license to use, edit, reproduce, and publish such images or videos for the purposes described above. If the Client has any objections to the use of specific images or videos, they must notify the Agency specifically in writing prior to the event, and the Agency will make reasonable efforts to accommodate such requests.
11. Non-Solicitation- The Client agrees not to solicit work directly from the Agency's Talent, either during the term of this agreement or for a period of 12 months following the termination of this agreement.
12. Alcohol Service Terms- The Client will be provided with a shopping cart link from a reputable beverage delivery company containing all necessary liquor and related purchases for the event.
- The Client is responsible for paying for the items in the shopping cart and ensuring that the alcohol is delivered at least 24 hours prior to the event.
- The Client may elect to furnish alcohol by their own means under the direction of the Agency
- The Agency will provide guidance on quantities, brands, and types of alcohol needed.
- The Talent will check the alcohol provided by the Client, ensuring it meets the event's needs and complies with all state and local laws.
- The Client agrees to furnish all alcohol for the event in accordance with state and local liquor laws.
- Nothing in this clause shall waive any liability protections as stated in Section 6.
13. Dispute Resolution- In the event of a dispute arising out of or related to this Agreement, the parties agree to first attempt to resolve the matter through mediation. The mediation process shall not exceed 30 calendar days from the date mediation is initiated, unless extended by mutual written consent of the parties.
- If mediation does not resolve the dispute, the parties agree to submit the matter to binding arbitration. The arbitration process shall not exceed 90 calendar days from the date arbitration is initiated, unless extended by mutual written consent of the parties.
- The costs of mediation and arbitration, including mediator or arbitrator fees, shall be shared equally by the parties unless otherwise agreed in writing.
- The mediator or arbitrator shall be mutually agreed upon in writing by both parties. If the parties are unable to agree, the selection process shall be determined in accordance with the rules of the mediation or arbitration service provider chosen by the parties.
14. Force MajeureIn the event of unforeseen circumstances beyond our control (e.g., natural disasters, acts of God), the Client may reschedule the event without losing their deposit. The Agency will make every effort to accommodate the new date.
15. Waiver of Jury Trial- Each party knowingly, voluntarily, and irrevocably waives any right to a trial by jury in any action or proceeding arising out of or related to this Agreement.
- This waiver applies to all claims, counterclaims, cross-claims, or third-party claims, whether in contract, tort, or otherwise. The parties agree that this waiver is made knowingly and voluntarily after consultation with legal counsel.
16. Governing LawThis document is governed by the laws of the State of California.
17. Attorneys’ Fees, Expenses, and CostsIn the event of any dispute, claim, or legal proceeding arising out of or related to this Agreement, the prevailing party shall be entitled to recover from the non-prevailing party all reasonable attorney’s fees, court costs, and other expenses incurred in connection with such dispute, claim, or proceeding, including any appeals. For the purposes of this clause, “prevailing party” shall mean the party that obtains a favorable final judgment, order, or settlement in its favor.
18. Non-AssignabilityNeither party may assign, transfer, or delegate its rights or obligations under this Agreement, in whole or in part, without the prior written consent of the other party. Any attempted assignment, transfer, or delegation in violation of this provision shall be null and void. This Agreement shall be binding upon and inure to the benefit of the parties and their permitted successors and assigns.
19. DefaultIn the event either party fails to perform or breaches any of its obligations under this Agreement, the non-defaulting party shall provide written notice of such Default to the defaulting party. The defaulting party shall have 10 calendar days from receipt of such notice to cure the Default. If the Default is not cured within the specified time, the non-defaulting party may terminate this Agreement and pursue any remedies available under applicable law or this Agreement. Failure to exercise a remedy shall not constitute a waiver of the non-defaulting party’s rights.
20. Invalidity and SeverabilityIf any provision of this Agreement is found to be invalid, illegal, or unenforceable in any jurisdiction, such provision shall be deemed modified to the minimum extent necessary to make it enforceable. If such modification is not possible, the provision shall be deemed severed from this Agreement. The remaining provisions shall remain in full force and effect and shall not be affected or impaired by the invalidity or unenforceability of any provision.
21. Reading and Review of CounselEach party acknowledges and agrees that they have had the opportunity to review this Agreement thoroughly and to consult with legal counsel of their choice or have voluntarily waived their right and ability to seek counsel. The parties further acknowledge that they fully understand the terms of this Agreement and have voluntarily entered into it without reliance on any representation or promise not set forth herein.
22. Voluntary AgreementThe parties affirm that they have entered into this Agreement voluntarily, without any duress, coercion, or undue influence. Each party acknowledges that they have had the opportunity to seek independent legal counsel prior to executing this Agreement and fully understand its terms, conditions, and implications.
23. Entire AgreementThis Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior or contemporaneous agreements, negotiations, representations, and understandings, whether written or oral. No other agreements, promises, or representations, other than those expressly set forth in this Agreement, are binding upon the parties. Any modifications to this Agreement must be in writing and signed by both parties.
24. Adjustments to Service DetailsThe Client further acknowledges that certain aspects of the Service, including but not limited to the time, scope, price, or location of the event, may be subject to change. These changes may arise due to unforeseen circumstances, Client-initiated modifications, or external factors beyond the Agency’s control. Any adjustments to these details will be communicated to the Client as soon as reasonably possible. The Client agrees to cooperate with the Agency to accommodate such changes and understands that additional fees may apply if the changes impact the cost, timing, or scope of the Service.
25. Rules of Construction The headings and titles in this Agreement are included for convenience only and shall not affect the interpretation or construction of any provision. Words in the singular include the plural, and words in the plural include the singular, unless the context clearly indicates otherwise. References to “including” mean “including without limitation,” and references to “herein” or “this Agreement” refer to the entire Agreement. This Agreement shall be construed without regard to any presumption or rule requiring construction or interpretation against the drafting party.
26. Signatures
- Counterparts: This Agreement may be executed in counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same instrument. Execution and delivery of a counterpart by electronic means shall have the same legal effect as delivery of an originally executed document.
- Fax and Electronic Signatures: Signatures transmitted by fax, email, or other electronic means (including PDF or digital signature platforms) shall be considered valid and binding as if they were an original signature. The parties agree to accept electronic signatures as legally enforceable in accordance with applicable law.
- Duplicate or Triplicate Originals: This Agreement may be executed in duplicate or triplicate originals, each of which shall be deemed an original and equally admissible in evidence. All such executed copies shall together constitute one and the same agreement.
26. Ownership of Intellectual Property and Works for HireAll intellectual property, including but not limited to inventions, designs, processes, trademarks, copyrights, trade secrets, patents, and any other proprietary rights, created, developed, or conceived in connection with or as a result of this Agreement, whether individually or jointly, shall be the sole and exclusive property of the creating party, unless otherwise expressly agreed upon in writing by the parties.
27. Rights and Obligations of SuccessorsThis Agreement shall be binding upon, and inure to the benefit of, the parties hereto and their respective heirs, executors, administrators, successors, and permitted assigns. No party may assign or transfer this Agreement or any rights or obligations hereunder without the prior written consent of the other party, except that a party may assign this Agreement to a successor entity in connection with a merger, consolidation, or sale of substantially all of its assets, provided that such successor expressly assumes all obligations of the assigning party under this Agreement. Any purported assignment or transfer in violation of this section shall be null and void.
28. Time is of the EssenceTime is of the essence with respect to the performance of all obligations and deadlines under this Agreement. Any delay or failure to perform within the time specified herein shall constitute a material breach of this Agreement.
29. Disclaimer of Warranties; Release- Disclaimer of Warranties: The Agency provides its services, website, and related materials on an "as is" and "as available" basis, without any warranties of any kind, express or implied. To the fullest extent permitted by law, the Agency expressly disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising out of course of dealing, usage, or trade. The Agency makes no representations or guarantees regarding the accuracy, reliability, or completeness of the information provided by the Talent or displayed on the Agency’s website, the performance or suitability of the Talent for the Client’s specific needs, or the uninterrupted or error-free functionality of its website or services.
- Release of Liability: The Client releases the Agency from any and all claims, demands, or damages arising from the services provided by the Talent, including but not limited to any damage, loss, or injury that occurs during the event, any disputes between the Client and the Talent or third-party vendors engaged for the event, and the use of the Agency’s website, including any errors, omissions, or interruptions in service. The Client acknowledges that this release is intended to be as broad and inclusive as permitted by law and agrees that if any portion of this release is found invalid, the remaining provisions shall continue in full force and effect.
30. Limitations of LiabilityIf a dispute arises between the Client and any Talent, the Client agrees to release the Agency, including its officers, employees, agents, contractors, and affiliates, from any and all claims, demands, damages, losses, liabilities, costs, or expenses of any kind, whether actual or consequential, arising out of or in any way connected with such disputes. This includes, but is not limited to, disputes regarding the Talent’s performance, conduct, or any actions or omissions during the event. The Client acknowledges that the Talent is an independent contractor, and the Agency’s role is limited to facilitating the connection between the Client and the Talent. As such, the Client agrees that the Agency is not responsible for mediating, resolving, or bearing any liability for disputes or disagreements between the Client and the Talent.
31. Amendments and Changes to the AgreementThe Agency reserves the right to amend, modify, or update this Agreement, including its terms, conditions, and policies, at any time without prior notice to the Client. Any changes to this Agreement will become effective immediately upon being posted on the Agency’s website or communicated to the Client through other means. The Client acknowledges and agrees that it is their responsibility to review the most current version of the Agreement prior to engaging the Agency’s services. Continued use of the Agency’s services after any modifications to this Agreement constitutes the Client’s acceptance of the revised terms. If the Client does not agree with any changes, they must notify the Agency in writing and may be subject to the cancellation terms outlined in this Agreement.
32. Notices- Delivery of Notices: All notices, requests, demands, or other communications required or permitted under this Agreement must be delivered in writing. Notices may be delivered via email, certified mail, or another method expressly agreed upon by the parties.
- Notice to the Agency: Notices to the Agency must be sent to the following contact information:
Good Company Events LLC
info@goodcompanyevents.co- Notice to the Client: Notices to the Client will be sent to the contact information provided at the time of booking. The Client agrees to notify the Agency of any updates to their contact information to ensure timely delivery of notices.
- Effective Date of Notices: Notices sent via email will be deemed received on the date the email is successfully sent, provided no delivery failure notice is received.